THE HOT SEAT
Sharing Strategies & Insights from Top Producing Sales Professionals
Episode #67 ft. Wendy Smith and Krista Hawkins of Future Legacy Partners
Hosted by Agent and IAO Coach Brent Hershey, he and our guestsdive into building great teams and great future leaders and the impact on your agency today.
Learn From The Best
At Insurance Agency Optimization, we are 'people helping people.' One way we do this is with our Agent Hot Seat series. These interviews are one of our greatest avenues for sharing strategies and insights that are WORKING RIGHT NOW with agency owners across the country. The Agent Hot Seat is here to help you become the next great producer.
Popular Episodes
Earning a Seat at the Million-Dollar Round Table
Episode #63
In this episode, host Necole Carpenter chats with two agents who both have a seat at the Million Dollar Round Table (MDRT). We find out what it took for their teams to reach the milestone, the close calls and misses they faced, and their guidance for Agents and teams who have MDRT in their sights.
Kim Parks
Episode #57
A former team member, former AFS, and now a 5th Year agent, Kim discusses mastering the multi-line sales process, the power of positivity, and offers up more of "Kim's GEMS!"
Bronson Canovai
Episode #42
IAO Coach Scott interviews agent Bronson Canovai about going from zero sales experience to producing over 100 policies a month.
Jennifer Singer O'Brien
Episode #49
IAO Coach and Agent Kira Schnell-Harrison chats with Agent Jennifer Singer O'Brien about all-things Health coverage, how she achieved President's Club in Health in 2021 and much more.
Kira Schnell-Harrison
Episode #49
Join Coach Scott Grates as he chats with Agent Kira Schnell-Harrison about the 10 Reports they both use to keep their agencies growing, improve retention rates, and drive more referrals.
Kyle Magne
Episode #48
An Agent Hot Seat twist! Agent Kyle Magne interviews Scott ahead of his own Agency opening to find out Scott's answers to the top questions around getting started as an Agency Owner.
Insurance Agency Optimization
Meet The Hosts
Co-Founder & Training Director
Scott Grates
Recognized as a Top 5% producer nationally in 3 different industries over the past 25+ years, Scott takes his expertise in sales to drive the trainings offered at IAO.
Agent Coach
Brent Hershey
Starting as a hybrid agent, Brent has qualified for Honor Club and Travel every year since 2014. Brent is passionate about the phrase, "Just Ask."
Agent Coach
Kira Schnell-Harrison
Bringing a fresh set of eyes to agency life, Kira comes from outside the industry and challenges those around her to think 'outside the box' on ways to achieve goals and drive results.
Coach & Trainer
Necole Carpenter
Necole's 20 years of sales experience brings a unique, outside perspective on agency operations and Sales Team Training. Studying for her Sales Trainer Certificate, P&C License and Life/Health License, Necole leverages her holistic view to develop unique and challenging training experiences.
Agent Coach
Kim Benton
Prior to opening her successful agency in 2015, Kim spent 5 years as a team member. Her experience on both sides of the agency gives her the ability to empathize with team members while challenging them to reach the next level.
Agent Coach
Jennifer Jacobs
Starting as a new market agent in 2015, Jennifer has garnered a distinguished list of honors, including Ambassador Club, Chairman's Circle, and President's Club. Her commitment to excellence extends beyond insurance as a devoted community member and a source of support to many that know her.
This insurance sales training was not developed by nor owned or endorsed by State Farm. The views presented are those of Insurance Agency Optimization only and are not intended to be used as a substitute for prospecting or customer interaction. Each representative of State Farm is personally responsible for acting according to the company’s sales philosophy and adhering to all compliance standards.
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