"I love the content on IAO and I use it with my team every day! The Morning Huddles are great and you can mold your meetings with your team around the content that is already there. I highly recommend IAO!"
Jeremy M.
Agency Owner
"IAO is an amazing program. Scott and his team provide so much great information, I have used them for all of my Team Members and it is so helpful. I recommend them to everyone!"
Tara W.
Agency Owner
"Scott and his team have provided fantastic resources through IAO. From the daily videos to the Toolbox, IAO offers content that has helped me improve the things that we do in my office! I would highly recommend IAO to anyone looking to learn "how to" or to improve their current systems and processes."
Travis P.
Agency Owner
"I have gained more in the past 6 months being part of IAO and utilizing their trainings for my Team than all of the previous years put together. Everything Scott shares is simple, easily implemented and a positive paradigm shift in thinking and presenting things to your customers."
Jeanine O.
Agency Owner
"I highly recommend Scott Grates and his training programs! The daily accountability videos are short, inspiring and move you to action to improve yourself and your insurance agency every day. Great materials for just you, to share with the team, and talk with Agent peers to help us all get better. Thank you!"
Michelle R.
Agency Owner
"I have taken advantage of every program offered by Scott Grates! My team is energized and we are beyond hitting all our targets. Insurance Agency Optimization provide more value than any price I could pay. My team loves our daily morning huddles. This training has been amazing for my brand new team members and my seasoned staff. Thanks Scott and team for putting your heart and soul into us and our teams."
Diana L.
Agency Owner
"My team absolutely loved what we did with your program this year. The training was excellent, the accountability and daily emails, the weekly zooms, and seeing our stats along with other agencies all truly helped our team’s culture and overall production. Undoubtedly one of the better decisions I’ve made as an agent was signing us up to work with you and your team and I’d be happy to share that testimony with any agents across the country. Truly grateful."
J.R.
Agency Owner
"Sent two of my [team members] through Scott's program and without a doubt they learned a great amount that will be useful as we continue to expand our office! Nothing "salesy" about his work, he's efficient and a straightshooter. I like nothing else."
John H.
Agency Owner